Terms of Service

RaketTax helps self-employed individuals and professionals in the Philippines who have elected the 8% flat income-tax rate to record income, estimate the tax due, and generate pre-filled draft BIR forms (such as Forms 1701Q and 1701A) as ready-to-file PDFs.

By default, RaketTax is a preparation and record-keeping software tool. Unless you explicitly purchase and engage our VIP Concierge service, the base software does not act as an accredited tax agent, accounting firm, or law firm, and it does not automatically file, submit, or transmit anything to the Bureau of Internal Revenue (BIR) on your behalf. If you are self-filing, filing your returns and paying your taxes on time remain your sole responsibility.

Nothing in the Service is tax, legal, accounting, or financial advice. Figures the Service produces are estimates based only on the data you enter and on tax parameters we configure. Consult a qualified professional for advice specific to your situation.

You must be at least 18 years old and able to enter into a binding contract. You may use the Service only for your own tax affairs or for those of someone you are lawfully authorised to act for, and you must provide accurate registration details.

You sign in with a one-time email link or with Google. Keep access to that email or Google account secure — anyone who can sign in there can reach your RaketTax data. You are responsible for activity under your account. Tell us promptly at hello@rakettax.com if you suspect unauthorised use.

When you use the Service you agree to:

• Enter complete and accurate income, withholding, and personal or registration information.
• Review every figure and pre-filled PDF before you rely on it or file.
• Confirm your own BIR registration status, that you validly elected the 8% rate, that you remain eligible (for example, that your gross receipts stay within the VAT threshold), and which deadlines apply to you.
• File your returns and pay any tax due directly with the BIR (through eBIRForms, eFPS, an authorised agent bank, or another accepted channel) by the applicable deadlines, unless you have formally engaged our VIP Concierge service to handle the filing submission for you.
• Keep your own registered Books of Account and official receipts as the law requires. The “Notebook copy mode” is a transcription aid; it does not replace your registered books.

Some features — unlocking a quarter’s form, the VIP Concierge service, and Annual Passes — require payment. Prices are shown in the app before you buy and may change over time; the price shown at checkout is the one that applies to that purchase.

Payments are processed by our payment provider, Xendit. We do not receive or store your full card number or bank credentials.

VIP Concierge service. If you buy a VIP Concierge item, an independent partner bookkeeper working with MuniServe prepares your return and files it with the BIR for you. By purchasing the service you authorize MuniServe and that partner bookkeeper, as your representative for this purpose, to prepare and submit the specific return using your BIR enrolment and the information in your RaketTax account.

You remain the taxpayer of record. The return is not filed until you have reviewed the figures and pressed “Approve & File” in your dashboard. You are responsible for the accuracy and completeness of the information you provide, for keeping your Certificate of Registration current, and for paying any tax and penalties due. Turnaround times are estimates, not guarantees. If the BIR requires a separate written authorization (for example a Special Power of Attorney), we will tell you and help you complete it.

Launchpad (BIR registration service). If you buy Launchpad, an independent partner bookkeeper working with MuniServe creates a new BIR Online Registration and Update System (ORUS) account for you and, through it, submits your BIR registration with the 8% income tax option: a new registration, or, if you already have a Taxpayer Identification Number (TIN) but no ORUS account, an update to your registration under that same TIN, including a transfer to the Revenue District Office for your address where needed. The partner bookkeeper also registers your books of accounts and arranges your BIR-registered invoices. Launchpad does not take over an ORUS account you already have, and neither MuniServe nor the partner bookkeeper will ever ask for your ORUS password. Once your registration is complete, you should set a new ORUS password of your own. This is done entirely online — neither MuniServe nor the partner bookkeeper appears in person on your behalf at any Revenue District Office (RDO) for this service.

By completing the authorisation step in the app — typing your full legal name and checking the consent box — you authorise MuniServe and that partner bookkeeper, as your representative for this purpose only, to create and operate your new ORUS account, submit your registration or registration update (including any RDO transfer) using the information and documents you provide, register your books of accounts and arrange your invoices, and correspond with the BIR strictly on matters related to those tasks. That typed name and checkbox confirmation is your electronic signature and has the same legal effect as a handwritten one under the Electronic Commerce Act (Republic Act No. 8792).

This authorisation is limited to completing your BIR registration or registration update (including any RDO transfer) and registering your books of accounts and invoices. It is not a general or continuing power of attorney: it does not let the partner bookkeeper represent you in any other matter, appear on your behalf in person at any BIR office, or act for you after your Certificate of Registration is issued and your books and invoices are registered. If the BIR requires a separate written authorisation for your specific case — for example, a Special Power of Attorney because in-person representation becomes necessary — we will tell you and help you complete it.

Annual Pass. An Annual Pass gives you access to the covered preparation features for the stated period (365 days). It does not guarantee any particular filing outcome.

Because preparation outputs are delivered to you immediately, purchases are generally non-refundable once the corresponding pre-filled PDF has been generated or a VIP Concierge job has started. If something went wrong on our side, email hello@rakettax.com within 7 days and we will review it in good faith. This does not affect rights you have under Philippine consumer law that cannot be waived.

You agree not to:

• use the Service for any unlawful purpose;
• attempt to break, probe, or bypass security, or access data that is not yours;
• scrape the Service or use it through automated or bulk processes without our written permission;
• upload malware or harmful code;
• resell or white-label the Service without our written permission; or
• submit information about another person that you have no right to use.

The Service, including its software, design, and content, is owned by MuniServe or its licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service for its intended purpose. Blank BIR form templates are government works, reproduced for your filing convenience.

You keep ownership of the data you enter and the documents you upload. You grant us the rights needed to host and process that data so we can provide the Service, as described in the Privacy Policy.

The Service depends on third parties for hosting, data storage, email, SMS, AI document reading, and payments. Their availability and performance are outside our control, and we are not responsible for their acts or omissions.

The Service is provided “as is” and “as available”. We do not warrant that estimates or generated forms are free of error, that the Service will be uninterrupted, or that it reflects the most current BIR rules at every moment. Tax rules, rates, and forms change; you are responsible for verifying the current requirements that apply to you.

To the fullest extent permitted by law, MuniServe is not liable for any BIR penalties, surcharges, interest, or compromise amounts; for missed deadlines; for lost profits or data; or for any indirect or consequential loss arising from your use of the Service. Our total aggregate liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud.

You agree to reimburse us for reasonable losses, costs, and expenses we incur arising from your breach of these Terms or your misuse of the Service.

You can stop using the Service and delete your account at any time. We may suspend or close an account that breaches these Terms or the law, or if we stop offering the Service. Before closure you may export or request your data as described in the Privacy Policy.

We may update the Service and these Terms. If we make a material change, we will give reasonable notice by email or in the app. Continuing to use the Service after the change takes effect means you accept the updated Terms.

These Terms are governed by the laws of the Republic of the Philippines. The courts of Malolos City, Bulacan have exclusive jurisdiction over any dispute arising from these Terms or your use of the Service — without affecting any mandatory consumer-protection rights available to you where you live.

Questions about these Terms: hello@rakettax.com.